Person with Accessible needs
Being blind leaves me allot of time to sit with my own thoughts. But my thoughts are so random and foggy, I'm the only one I know who can exhaust themselves sitting alone.
Unsure of what ADHD Online offers without having to navigate deeper into the site.
Has trouble with keyboard navigation and page identity.
Can't find information about insurance.
No way to navigate responses with keyboard.
PDF's aren't screen reader friendly.
Overwhelmed about what to do next on the portal.
Knowledge of what services are offered from the home page with just a keyboard and screen reader.
Ability to use simple forms that work flawlessly with keyboard navigation.
Easy payment options and insurance guidelines. Confirmation that my payment was successful and I have a receipt in case something goes wrong.
Confidence she can finish the assessment by herself.
Clarity about her diagnosis and her next steps.
Understanding of all options that easily allow Trudy to choose the path most relevant to her current need.
Add elements that tell the ADHD Online story and journey using phonic story elements that are friendly to screen readers. Link to Accessibility tools.
Reduce clicking and tabbing requirements.
Limit fields to required or fields that add value.
Link for insurance FAQ.
Fine tune the keyboard navigation. Automatically read the questions and use tagging to suggest how to answer them.
Make the full diagnostic report available without a download and screen-reader friendly.
Make next steps a grand experience.
A how-to video that hints at what users can expect. A heads up on timing.
Provide tooltips and hint text options.
Ability to provide more details for people who live in more than one state.
Instructions on how to call insurance first to ensure coverage.
Instructions for complicated questions.
Add a way to navigate the content with links or accordions that allow users to jump to and focus on the details.
Easy messaging for how ADHD can help OR pass along to provider.
Unsure of what ADHD Online offers without having to navigate deeper into the site.
Knowledge of what services are offered from the home page with just a keyboard and screen reader.
Add elements that tell the ADHD Online story and journey using phonic story elements that are friendly to screen readers. Link to Accessibility tools.
A how-to video that hints at what users can expect. A heads up on timing.
Has trouble with keyboard navigation and page identity.
Ability to use simple forms that work flawlessly with keyboard navigation.
Reduce clicking and tabbing requirements.
Limit fields to required or fields that add value.
Provide tooltips and hint text options.
Ability to provide more details for people who live in more than one state.
Can't find information about insurance.
Easy payment options and insurance guidelines. Confirmation that my payment was successful and I have a receipt in case something goes wrong.
Link for insurance FAQ.
Instructions on how to call insurance first to ensure coverage.
No way to navigate responses with keyboard.
Confidence she can finish the assessment by herself.
Fine tune the keyboard navigation. Automatically read the questions and use tagging to suggest how to answer them.
Instructions for complicated questions.
PDF's aren't screen reader friendly.
Clarity about her diagnosis and her next steps.
Make the full diagnostic report available without a download and screen-reader friendly.
Add a way to navigate the content with links or accordions that allow users to jump to and focus on the details.
Overwhelmed about what to do next on the portal.
Understanding of all options that easily allow Trudy to choose the path most relevant to her current need.
Make next steps a grand experience.
Easy messaging for how ADHD can help OR pass along to provider.